We've a few different options available that you can contact us with, all of which are listed below. Otherwise, you can use the Contact Form at the bottom of the page and we will endeavour to contact you directly.

Call Us

0800 999 3799

Monday-Friday: 09:00 to 17:00

Saturday-Sunday: CLOSED

Email Us

Spares, Repairs and Warranty Concerns: spares@planetoutdoor.com

Technical Help, Sales or Admin and Marketing: info@planetoutdoor.com

We endeavour to respond to emails between 09:00 and 17:00 Monday-Friday (excluding Bank Holidays).

Social Media


Office opening times are 09:00 to 17:00 Monday-Friday. We will endeavour to respond to messages as quickly as possible within this timeframe.

Post/Returns Address

If you'd like to send us a letter, please send to the address below.

Please note that we do not have a showroom and this address is for correspondence purposes only.

     Secco Ltd,
     2c Chartwell Point
     LE18 2FT

Company Details

Secco Ltd trading as Planet Outdoor

Registered Office: 

2c Chartwell Point
LE18 2FT

Company no: 05246570

VAT no: 811 531 469

The European Commission provides a platform online dispute regulations (ODC) which can be accessed at https://ec.europa.eu/consumers/odr/. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.